Miss Beauty Colchester Reviews
WORST CUSTOMER SERVICE EVER!!!!
the so called manager was very rude and didn’t have a clue what good customer service is! She was very moody and was giving everyone in the shop dirty looks.
Absolutely not happy with my experience!
Don’t ever come to this shop.
04-03-19
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I have been coming to this salon for a few years as to be honest it just has the shortest wait times . I have noticed the radical drop in standards for quite a while and I have to say that I won’t be going back there from now on . The whole place is filthy and has an air of total neglect. The surfaces , sink , tools , wall and even the chairs are covered in stains and dirt and looking at the wax pot by the towels made me shudder ! I hope nobody is planning to get any waxing done in this place , you would need a course of antibiotics! . There used to be a lot of staff but for the last few months it seams to only be the two older members and although the lady is friendly , the man is rude and impatient and often leaves you sitting there midway through getting your nails done so he can have private phone calls . Last time I visited he was doing my infill then sat on his phone for over 15 minutes . When I coughed and pointed out that he was supposed to be doing my nails he talked for a few more minutes then huffed and puffed and rushed my nails through without even an apology . This whole place is neglected, shabby and completely unhygienic. They do not care about cleaning standards , germ control or customer service at all so I won’t ever be returning . I urge you to go elsewhere
16-01-19
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