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Hollywood Nails Colchester

Hollywood Nails Colchester

1 3  Reviews


Nail Salons in Colchester - Colchester Town Centre
6 St. Botolphs Street, Colchester Town Centre, Colchester, CO2 7DU
+44 (0) 1206 366 755

Tags: Gift Vouchers, Manicure, Pedicure




Hollywood Nails Colchester Reviews


Got my nails done on Saturday the 2nd December and by Tuesday the 5th all of them were broken. A full set of acrylics for £31 and lasted less than three days. I’m a so annoyed and phoned them on Tuesday and they told me that it was impossible that it happened and I was lying. I then told them that I had proof and they told my it was impossible. Now I was polite on the phone and told them that I clearly wasn’t the first person to experience this and he was being so rude. The nails were chunky and not oval like I asked for. I’m never going here and I’m appauled to say that they ruined my birthday.   

Rating  1

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I have been going to this salon for over 3 years and I found it the best salon out of the few I tried. I am very happy with my nails for which I receive a lot of compliments and I also have pedicures which are great. The staff are very friendly and helpful and treat me very well.   

Rating  3

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On May 24th I visited this nail salon to have a full set of acrylic nails and pedicure. I arrived early and was the 2nd customer in the door. The first question I asked was if they accept card payments and was told "no". I started to leave with the intention of getting cash from the ATM and returning. Immediately the man insisted that I sit and have my nails done and get the money afterwards. I agreed to this and had the services done.

At the end of the service I told the guy who had done my nails that I was going to get the money and return. As I reached the door he shouted behind me and said that I need to leave my handbag. I turned to him with a puzzled look and stated that I would be right back. He said that I could not go unless I left my debit or credit card, driver's license, watch, mobile phone or handbag. I said kept saying that I was not comfortable leaving any valuables however he kept repeating that I could not leave, adding that "people say they are going to get money and don't come back". He went further to say that it had happened just the previous day. I told him that this was not my problem and that his colleague had no right to say that I could go to the ATM after the service if he knew that people don't pay.

In the end I left my handbag, went to the ATM and returned, collected my bag and paid my bill.

I must add that the manicure and pedicure were the worst I have ever had. The acrylic nails were broad and chunky - not feminine at all and he rushed the pedicure, never massaged my feet nor put lotion on them and did not buff my toe nails before applying the polish.

Overall the service was rushed and very poorly done. I blame myself for not complaining at the time but will never allow that to happen again.

Needless to say I will never return to that salon again. Never! Coincidentally it was my birthday on that day and the poor service from that establishment really put a damper on my day.  

Rating  1

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